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Refund and Returns Policy

Refund policy

Cancel an order
You can cancel an order until 24 hours from the order placed time to cancel the order. Any amount paid will be credited into the same payment mode using which the payment was made. within 2 days an order to cancel your order please send an email to info.kuchbhilo@gmail.com

Parcel Lost In transit
If a shipment is lost in transit, we wait for 10 days and then reprocess the same order. In case a replacement is not available of the same design we may ask you to either take a refund or select an alternate product.

Refund Process
Refund will be initiated when we receive your product at our warehouse and after inspection of the product, we’ll notify you when the product receive at our warehouse
For prepaid orders refund will be initiated on the same payment account
For Pay on Delivery orders, refunds will be processed to your bank account (via National Electronic Funds Transfer NEFT within 3 to 5 working days from the date of receipt of returned goods. You have to share your accounts details on info.kuchbhilo@gmail.com with your order number.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 to 4 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too

Return policy

Accept Return?: Yes
Return Method : By mail , Instore
Return Window : 30 days from delivery date
Item Condition: New
Restocking fee: No Fee
Return Reason And Fees : No Fee (Remorse), No Fee(Defective)

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase To start a return, you can contact us at info.kuchbhilo@gmail.com
returns will need to be sent to the following business address

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damaged on arrival
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If the product is damaged, we will give the return or exchange charge

Exchanges or its a wrong product
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We will charge for product exchange or return

Change Of Mind
If You place order and you want to change design , color or product so you can call or mail after within the first 24 hours.
if you received parcel and you want to change product size and color so don’t worry we will arrange pickup for you and no any extra shipping charge

Cancel an order
You can cancel an order until 24 hours from the order placed time to cancel the order. Any amount paid will be credited into the same payment mode using which the payment was made. within 2 days an order to cancel your order please send an email to info.kuchbhilo@gmail.com

parcel Lost In transit
If a shipment is lost in transit, we wait for 10 days and then reprocess the same order. In case a replacement is not available of the same design we may ask you to either take a refund or select an alternate product.

Refund Process
Refund will be initiated when we receive your product at our warehouse and after inspection of the product, we’ll notify you when the product receive at our warehouse
For prepaid orders refund will be initiated on the same payment account
For Pay on Delivery orders, refunds will be processed to your bank account (via National Electronic Funds Transfer (NEFT)) within 03-05 working days from the date of receipt of returned goods. You have to share your accounts details on info.kuchbhilo@gmail.com with your order number.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2-3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too